Policies

 

Returns

Bawse Visions Boutique has a 1-day return policy for in-person and online orders, which means you have 1 day after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase in the return packaging. A return shipping fee of $25 must be paid before the exchanged merchandise gets shipped to you.

To start the return process, please contact us at bawsevisionsboutique@gmail.com. In the subject line please put your name and order #.

If your return is accepted, we’ll send you return instructions on how and where to send your package. Items sent back to us without first requesting a return or sending the return shipping fee will not be accepted nor processed.

You can always contact us for any return question at bawsevisionsboutique@gmail.com.

Damages and Issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right. Please file a claim with shipping carrier if package/merchandise arrives damaged or defective during shipping transit.

Exceptions/Non-Returnable Items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please reach out to us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item(s) you have, and once the return is accepted, pay the $25 return shipping fee for the new item(s). Please note to follow the return instructions for a smooth exchange process.

Refunds
There are no refunds on anything being sold by Bawse Visions Boutique LLC. 

 

Shipping

Shipping is 3-5 business days.

We are not responsible for any packages that are lost or stolen in the mail, incorrectly provided addresses, or unclaimed/refused packages. If the order is returned to Bawse Visions Boutique LLC, the customer is responsible for the re-shipping fee. Please contact the shipping carrier with the tracking number provided with any questions or concerns.